COLUMBIA, S.C., March 10, 2016 — Dalia Dinkins of Columbia, S.C., was presented the American Red Cross Presidential Award for Excellence at the organization’s National Awards and Recognition Dinner in Washington, D.C., Wednesday night.
Dinkins, senior manager for process development and performance metrics, was honored for distinguished service in several functions, including building strong chapter relationships for Preparedness, Health and Safety Services (PHSS) and enhancing performance during a term as interim manager in Metro New York Region.
“It’s an honor and truly gratifying to be among my fellow nominees getting recognized by an organization that touches so many lives in communities across the nation,” Dinkins said.
Louise Welch Williams, regional chief executive officer for the American Red Cross in South Carolina, said Dinkins consistently leads her teams to exceed productivity goals, increase volunteer utilization rates and exceed targets for class enrollments. “Dalia has been up to every task asked of her and has brought success to each area she has touched,” Williams said. “Her leadership has had a direct and lasting impact on the Red Cross.”
Dinkins began her career at the Red Cross eight years ago in the financial development department of the Central SC Chapter, implementing and overseeing the Heroes Program. Under her direction the program not only met its financial objectives but also strengthened relationships with major community donors.
Because of her success with that program, Dinkins was asked to assist in improving Health and Safety Services’ regional revenue contribution. Within six months, she increased authorized provider revenue by 25 percent.
Dinkins served as a PHSS service delivery manager, enhancing team productivity, and her role expanded to include the state of North Carolina and the state of Virginia. She maintained strong relationships with chapters by providing effective communication and problem solving. She worked with chapters to develop an efficient system of processing volunteer referrals.
In 2015, Dinkins was appointed interim manager in Metro New York, leading the region to meet enrollment goals for community and full-service enrollees. Recently, she was promoted to lead process improvement for PHSS.
The Presidential Award for Excellence is presented to American Red Cross employees and volunteers who demonstrate superior job performance aligning with the organization’s priorities in one of the following areas: Maintaining Financial Stability; Revenue Generation; Providing Safe Blood Products; Modernizing IT Systems; Capitalizing on Social Media or Mission Fulfillment.
Services Award at the American Red Cross 2016 National Awards and Recognition Dinner in Washington, DC. The event recognized the achievements of those whose commitment and passion make it possible for the Red Cross to fulfill its lifesaving mission every day.
About the American Red Cross:
The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org/SC or cruzrojaamericana.org, or visit us on Twitter at @RedCrossSC.