CAYCE, S.C. – Dominion Energy is urging customers to be aware of solar sales representatives posing as Dominion Energy employees or contractors. Dominion Energy does not install residential solar panels and does not partner with solar companies to offer systems or equipment.
“Some solar sales representatives may use misleading or high-pressure sales tactics when calling or visiting customers door to door,” said Danny Kassis, general manager of new business and customer solutions for Dominion Energy South Carolina. “If they are considering making a significant investment in rooftop solar, we strongly encourage Dominion Energy customers to shop around, do their homework and consult with an experienced solar contractor to determine the best system for their property and home energy needs.”
When searching for solar panel installation, be sure to obtain bids from a minimum of three contractors, ask about the contractor’s previous solar installation experience and request examples of previous work and/or references from other customers.
Know the facts:
• Dominion Energy does NOT install solar panels.
• Dominion Energy does NOT recommend, endorse, or partner with contractors for solar panel installation at homes or businesses.
• Dominion Energy representatives do NOT request to enter customers’ homes without proper identification, an appointment or a reported emergency.
• Dominion Energy representatives do NOT ask for personal information or payment in person.
Customers who believe they have been misled by a solar leasing company can call the S.C. Office of Regulatory Staff at 800-922-1531. For more scam prevention tips, visit Dominion Energy.com under the Our Stories tab. Additional information and resources to help make smart decisions about installing solar can be found at DominionEnergy.com or solar.sc.gov.
About Dominion Energy
About 7 million customers in 16 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to safely providing reliable, affordable and sustainable energy and to achieving Net Zero emissions by 2050. Please visit DominionEnergy.com to learn more.
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