Image360 Columbia Downtown Tops in Customer Satisfaction

Image360 Columbia Downtown has been named one of the top performing printers in the nation by SurveyAdvantage’s Print Buyer Satisfaction Index.

This recognition confirms the Center’s highest customer loyalty rating in Alliance Franchise Brand’s network of more than 600 independently-owned locations in the United States, the United Kingdom and Canada. It also places them in the top quartile of all printers, regardless of brand, participating in the Print Buyer Satisfaction Index. The results are based on feedback from more than 33,000 print customers who evaluated their printers’ performance. Of the feedback collected from the Columbia Center’s customers, 100 percent reported that they are very likely to recommend Image360 based on the performance on their recent jobs.

“It’s extremely gratifying to hear positive feedback from our customers, but we are blown away by this recognition,” said Martin Izett, owner of Image360 Columbia Downtown. “Our team works hard to ensure we are delivering the highest quality customer service, and it’s fulfilling to know that our customers are appreciating those efforts.”

The benchmark is a compilation of all feedback gathered from more than 700 printers participating in SurveyAdvantage’s CustomerPulse™. The PBSI™ is the most comprehensive measure of print buyer loyalty available to the printing industry.

Image360 provides professional signage and graphic solutions to regional businesses and organizations. From the simplest projects to the most complex, trained graphics specialists will work closely with clients to maximize the creativity and visual impact of environmental graphics, mobile graphics, way-finding solutions and promotional displays.

Located at 705 Elmwood Avenue, Image360 Columbia Downtown is locally owned and operated and is a member of the Alliance Franchise Brands network – a world leader in visual and graphic communications, linking more than 600 locations in the U.S., Canada and the United Kingdom.

For more information, contact Image360 Columbia Downtown at (803) 376-4208, or visit the company’s website at

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