Carolina Health Care Receives 2021 Best of Home Care® – Leader in Excellence, Provider of Choice, and Employer of Choice Awards
Columbia – Carolina Health Care announced today that, for the second year in a row, it received the distinguished 2021 Best of Home Care –Leader in Excellence, Provider of Choice, and Employer of Choice Awards from Home Care Pulse, the leading firm in quality assurance for home care. These awards are the highest recognitions awarded by Home Care Pulse and are given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a result, Carolina Health Care is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates Carolina Health Care’s long-term dedication to excellent care and quality improvement. To qualify for these awards, 10% of their clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Carolina Health Care received high client and caregiver satisfaction ratings in areas such as caregiver training, the compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Carolina Health Care management team set goals to reach the highest level of excellence possible.
“These awards mean that our Clients and Caregivers hear our hearts. They know that our goal is to continually provide them with compassionate and dependable care and that they can trust us. Our caregivers know that we are here for them; we fully support and believe in them. For me that's the win!” says La’Reece Edmonds, Director of Operations.
The Best of Home Care Awards highlight the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like Carolina Health Care that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. Carolina Health Care has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. These awards allow them to provide proof of quality to potential and new clients and caregivers.”
To find out more about Carolina Health Care’s commitment to excellence, please visit www.carolinahealthcaresc.com or call 803-256-2728.
About Carolina Health Care
Carolina Health Care is an award-winning home care provider dedicated to providing compassionate and dependable care that allows our clients to thrive in their homes. Our expert caregivers offer companionship, personal care, and household care to ensure that your home environment is safe and enjoyable. We make aging in place easy, so let us give you your glory years. For more information, please call Carolina Health Care at 803-256-2728.
About Home Care Pulse
Home Care Pulse is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to increase satisfaction, reduce caregiver turnover, and address client needs. Home Care Pulse combines detailed client/caregiver insights with top-rated caregiver training through In The Know. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.
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