Performance Matters – New CEO & Executive Leadership changes

Exciting News for Performance Matters in 2021!

Columbia, S.C. (1/13/21)

Performance Matters - New CEO & Executive Leadership changes:

Performance Matters is thrilled to welcome Blake Montgomery to the team. After ten years in commercial banking, where Blake worked exclusively with independent and family-owned businesses, Blake is excited to acquire a business built on reputation and run by an industry leading team of professionals. Throughout his career, Blake has focused on value-add advice and making sustainable changes to improve independent businesses and help them compete.

“I am excited for the opportunity to build on our current success in the industry and offer real results to companies that need it most. Our team has proven methodologies that helped our clients through this COVID environment and we are ready to help accelerate our industry into the future.” - Blake Montgomery

Performance Matters mission to help our clients grow and deliver the best service in their local markets fits with Blake’s mission. Blake joins the team and will be based in Columbia, SC where he lives with his wife Anna and their four children.

In addition, Steve Royals has been promoted to President of Performance Matters. Steve has been the Chief Strategy Officer of Performance Matters for the past 7 years and will continue to lead the Performance Matters team with a passion and commitment to the industry that has been a hallmark of his career. This is a well-deserved recognition for Steve’s leadership and trust within our company and the industry.

“We have an excellent team, with a genuine heart to help. I’m humbled and appreciative of the trust Blake, and the team, have in me to lead this organization. I look forward to helping our clients achieve their dreams and seeing our industry flourish.” – Steve Royals

Performance Matters Commends Troy Lovins on his Retirement:

Performance Matters congratulates Troy Lovins on his retirement. Troy founded Performance Matters in 2006 and has made the decision to sell the business and retire from the industry he loves, for a passion he has been led to pursue. Troy, and his wife Nanette, recently founded Hope 4 His Children, a 501c3 focused on helping mentor young boys to become the leaders of their homes and communities. Troy will engage full time in this vision to help develop the leaders of tomorrow.

What to look for in 2021

Performance Matters is excited to announce Circle of Excellence™, a new data benchmarking solution co-developed with Alliant Systems that will provide critical information to compare key commercial laundry metrics to others in the industry anonymously through a streamlined data-driven platform.

Request a demo here:

You can expect to hear more this year from the Performance Matters team about our plans to deliver the best industry knowledge, data analytics, new technology with real-time KPIs, along with additional value-added solutions. We are listening and want to provide solutions that will help our clients and industry flourish in 2021 and beyond.

About Performance Matters

Performance Matters is a Strategic Consulting Firm dedicated to small and mid-sized businesses who deserve better results! With over 200 years of combined experience, Performance Matters builds client specific plans that lead to higher employee engagement, while delivering higher operating margin. Unlike other consulting firms, Performance Matters believes in aligning with each client to understand not just where they stand today, but also where they want to go. The Performance Matters team then builds a customized plan to help meet each client's long-term goals.

Utilizing an integrated mix of services including data analytics, strategic planning, revenue growth, cost reduction, service and sales training, mentorships, operations management, Performance Matters is able to help their clients realize a significant return on their investment, even offering a guarantee. The Performance Matters team focuses on implementing processes and optimizing revenue opportunities, while integrating a team-based approach that ultimately drives a strong internal culture dedicated to sustainable results. For more information or to schedule a Strategic Analysis Visit, see or call 704.277.6857.

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