Richland Library Announces Plans for Limited Services

After meeting regularly to discuss and evaluate processes that keep the welfare of customers and staff at the forefront, Richland Library plans on piloting limited services to safely provide physical materials with minimal contact.

We are starting to process the existing holds of more than 2,000 customers, prior to closing our library locations on March 16, for distribution. Our staff is calling each customer, verifying if they still want their holds and confirming a pick-up location.

Once the library completes that step, customers have the opportunity to collect their materials at the pick-up windows of four locations:

-Ballentine (1200 Dutch Fork Rd., Irmo)
-Northeast (7490 Parklane Rd., Columbia)
-Sandhills (763 Fashion Dr., Columbia)
-St. Andrews (2916 Broad River Rd., Columbia)

The library is also implementing new safety protocols. We're requiring staff to wear face coverings, following environmental cleaning guidelines from the Centers for Disease Control and Prevention (CDC) and quarantining materials for 72 hours prior to recirculating them.

All 13 library locations remain closed in the interest of public safety. The latest updates, regarding operations, are available over the phone, on our website and through our social media channels.

For interviews or questions, please contact Emily Stoll at 803-587-3637 or email

About Richland Library
Awarded the National Medal in 2017 by the Institute of Museum and Library Services, Richland Library is a vibrant, contemporary organization that provides resources and information that advance the Midlands. Offering state-of-the-art technology, a variety of literary and cultural programs and 13 bustling facilities located throughout the county, Richland Library provides a truly customizable, modern library experience for residents and visitors alike.

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